Terms of use

Welcome to the official website of NIHILEJ DOO, with its registered office at Pete proleterske brigade 24,
21460 Vrbas, Serbia, which enables online purchase of strong alcoholic beverages. By using this website, you
confirm that you are familiar with these Terms of Use and agree to them.
Seller Information
• Company name: NIHILEJ DOO
• Company registration number: 21825751
• PIB: 113220042
• Registered address: Pete proleterske brigade 24, 21460 Vrbas, Serbia
• E-mail: office@nihilej.com
• Phone: +381 62 899 7104

  1. General Terms
    These Terms of Use regulate access to and use of the website www.nihilej.com and apply to all
    website users, including customers who purchase products through the website.
    By using the website, you accept these Terms in full. If you do not agree with any part of these
    Terms in full. If you do not agree with any part of these Terms, please do not use this website.
  2. Right to Purchase
    By accessing the content on information about the products themselves, the selection of suitable items, realization creating the order, defining the quantities, selecting the product and confirming the consent
    to the realization order, you confirm that you are at least 18 years old.
    Right to buy By accessing the content on information about the products themselves, the selection of suitable items, realization creating the order, defining the quantities, selecting the product and confirming the consent to the realization You confirm that you are at least 18 years old. Purchases through the site are only allowed to persons of legal age (18+ years). By ordering product, you confirm that you are at least 18 years old. User, i.e. the person who accesses the site and creates the order is absolutely responsible for the accuracy information entry. The customer chooses himself whether he wants to become a registered user or to perform a given action execute as an unregistered user. NIHILEJ DOO reserves the right to request proof of age before delivery of the product, in accordance with applicable laws.
    Online purchases are permitted exclusively to adults (18+). By placing an order,
    you confirm that you are at least 18 years old.
    The user, i.e., the person accessing the website and creating an order, is fully responsible for the accuracy
    of the information provided. The customer may choose whether to register
    as a user or complete the purchase as a guest.
    NIHILEJ DOO reserves the right to request proof of age prior to delivery, in accordance with
    applicable laws.
  3. Products and Prices
    All products displayed on the website are available subject to stock availability. We reserve
    the right to change the assortment, prices, and sales conditions without prior notice.
    All prices are expressed in Serbian dinars (RSD) and include VAT. Prices do not include packaging and
    delivery costs, which are calculated separately during the ordering process.
    Promotions and discounts apply only under the conditions published on the website.
    NIHILEJ DOO reserves the right to change website information, including prices.
    For confirmed orders, the price valid at the moment of order confirmation
    shall apply.
  4. Ordering and Payment
    Purchases are made by adding products to the shopping cart and following the ordering instructions.
    Payment may be made by credit/debit card, cash on delivery, or bank transfer, depending
    on the user’s choice and available options.
    The contract between the seller (NIHILEJ DOO) and the customer is deemed concluded upon
    order confirmation by the customer.
    A customer is considered any natural or legal person who places an order.
  5. Delivery
    Delivery is available within the territory of the Republic of Serbia via courier services with which
    we cooperate. The estimated delivery time is usually 2–5 business days. Delivery is made exclusively
    to adult persons, with the possibility of identity verification.
    If the courier determines that the recipient is not of legal age, we reserve the right to refuse delivery.
    In order to improve service quality and customer satisfaction, NIHILEJ DOO strives to complete deliveries
    within the shortest possible time and in accordance with any special
    delivery conditions previously specified by the customer.
    Information about shipment status and the date the package is handed over to the courier service will be sent
    to the email address provided during order creation.
    Please ensure that all entered information is accurate to enable smooth
    and timely delivery.
    NIHILEJ DOO shall not be held liable for delays caused by third parties
    (courier services).
    Customers may modify delivery details until the package has been handed over
    to the courier service.
  1. Complaints and Returns
    In accordance with the Consumer Protection Law, the consumer has the right to withdraw from the purchase within
    14 days from the date of receipt of the goods. Returns are accepted only if the product is
    undamaged, unopened,and in its original packaging. Complaints may be submitted via email or phone.
    The contract is considered terminated when the consumer completes and submits the standard withdrawal
    form (availablevia the website or email).
    In case of damage during transport, please notify the courier and us immediately
    via the contact form or phone.
  2. Data Protection
    Your personal data are processed in accordance with the Privacy Policy and the Law on Personal Data
    Protection. Data are used exclusively for order processing and will not be shared with third parties
    without your consent, except where legally required. Necessary personal data (such as
    full name, phone number, and delivery address) are shared with the courier service
    solely for delivery purposes.
    Data are protected by encryption, software, and physical security measures. Access is granted only
    to authorized persons.
  3. Copyright
    All website content (text, images, logo, products, and design) is the property of NIHILEJ DOO and is
    protected by copyright law. Any use without prior written consent of NIHILEJ DOO
    is strictly prohibited.
  4. Limitation of Liability
    NIHILEJ DOO shall not be liable for any damages arising from the use of products
    contrary to instructions, misuse of alcoholic beverages, delays caused by force majeure, or incorrect
    information provided by users.
  5. Right to Amend
    NIHILEJ DOO reserves the right to amend these Terms of Use at any time. All changes will be published
    on the website and shall enter into force on the date of publication.
  6. Disclaimer
    The content of www.nihilej.com is intended exclusively for adults (18+).
    NIHILEJ DOO
    shall not be liable for:
    • Illegal use of the website by minors
    • Consequences of incorrect data entered by users
    • Delivery delays caused by force majeure (e.g. severe weather conditions, strikes, etc.)
    All information on the website is provided for informational purposes only. We strive to keep
    information accurate and up to date but do not guarantee complete accuracy at all times.
  1. Contact
    For all questions, suggestions, or complaints, you may contact us via:
    • Phone: +381 62 899 7104
    • Emaila: office@nihilej.com
    • Website contact form